Frequently Asked Questions
How do I enter the competition?
Simple steps to entering.
- Select which competition you’d like to enter – you can enter as many as you’d like.
- Select the number of tickets you’d like to buy question.
- Pay the entry fee and confirm your age.
- Watch the live draw to see if you are successful – draws and results confirmed through our social channels. Don’t worry if you miss it – we’ll always confirm with the winners.
How are payments taken?
All transactions are handled through our online secure payment platform. We will never ask for any card details out with this secure payment system. Only asking for personal address details if you win.
Do I have to be over 18 to enter?
PLC abides by UK licensing laws. Therefore, you must be over 18 in order to take part in any of our competitions.
I've Won, when will I receive my item?
We will contact you within 48 hours once the draw ends through email to request an address to send the bottle to. You should expect it approximately 3-5 working days from when we receive your reply depending on location.
How long does the competition run for / when does the competition close?
Every competition on the site will have a set time and date for the draw which is stated on the ticket. In the event a draw can not take place on the given date for any reason a new draw date will be posted within 48 hours of the original date.
How are the competition draws made?
Bonus Ball
- Numbers 1-59
- Choose a lucky number (first come, first served)
- Money should be sent via online secure payment platform
- Once numbers are sold, the draw will take place in next Lottery draw.
All Other Draws
PLC use a Third Party Draw Service from random.org to ensure that draws are live, independent and performed accurately. We contact all winners soon after the draw to give them the happy news and to organise delivery.
What if my prize arrives damaged?
We can offer Loss & Breakage Assurance for most items at a cost of £20 (some more exclusive/difficult to move items may require individual quotes). If you would like to add Loss & Breakage Assurance to your order please include a note of this during checkout or contact us directly before the competition is drawn and we will get in touch for payment prior to shipment.
We have many years experience in shipping globally and work hard to reduce any risk of damage to items bought in our competitions.
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